Facility stands on three key pillars

1. Knowledge came from our own experience that we gained while working in the hospitality industry.

2. Simplicity comes from the application. It’s user friendly and you understand it in less than a day.

3. Completeness is what we get by combining the first two.

Facility is a solution that is complete. It covers all operational needs of all of the hotel’s employees. No phone calls, no paper waste, no notes, no emails, no walki-talkie conversations, no lost information –  Facility is the only communication tool that you need.

management

MANAGEMENT

– real-time information about hotel operations
– easy access to statistics for all hotel departments
– delegating tasks

Quality-control

QUALITY CHECK-LIST SYSTEM

– customizable work process check-lists
– delegating tasks

reception

FRONT OFFICE

– tracking room status in real time
– monitoring completed tasks
– adding housekeeping tasks
– reporting and tracking maintenance issues

maintenance

MAINTENANCE

– tracking maintenance issues list in real-time
– managing the use of materials for repairs
– assigning repair jobs to contractors

minibar

MINIBAR

– monitoring minibar consumption
– posting to PMS or POS
– managing refills and stock
– tracking product expiry dates

Laundry-service

LAUNDRY AND LINEN CHANGE

– guest laundry management
– auto linen change management
– tracking laundry item count

HOUSEKEEPING

HOUSEKEEPING

– updating room status
– receiving and completing tasks
– reporting mistakes in cleaning
– reporting maintenance issues

Restaurant-&-Kitchen

FOOD & BEVERAGES

– managing guest service requests
– receiving cross-department tasks
– reporting and tracking maintenance issues

Porters

PORTERS

– receiving and conducting tasks

inventory_supplies-management

INVENTORY/SUPPLIES MANAGEMENT

– tracking stock items
– adding or writing off items
– tracking product expiry dates

cosmetics_amenities

COSMETICS & AMENITIES

– tracking cosmetics and amenities consumption
-tracking and managing items on stock

analitycs

ANALYTICS

– customizable per module/department/employee/item/date
– multi-property or individual hotel
– extensive drill down options

guest-feedback-management

GUEST FEEDBACK MANAGEMENT

– capturing and monitoring guest feedback
– assigning tasks
– tracking solutions and guest satisfaction

internal-voip-calling

INTERNAL VOIP CALLING

– free calls between employees via a Wi-Fi or mobile internet 3G/4G

lost_found

LOST & FOUND

– recording lost and found items
– marking items as returned
– sending e-mail notifications to guests

Make your guests and your staff happy.
Contact us now!

Name

Company